A true story, for your amusement
Jul. 21st, 2009 05:00 pmTales from a bookstore
Customer: But the seventh Harry Potter book came out a few years ago. I saw HBP yesterday.
Me: That was the movie, sir. The book it was based on came out before that.
Customer: No, I was here at the midnight party for the last book. I'm certain it was number seven. HBP has to be number eight.
Me: They're numbered on the side of the book, sir.
Customer: Well, it must be a printing error then. You should send them all back to the publisher.
Me: You said your daughter wanted the book for the Harry Potter movie you just saw, correct? Why don't you just go ahead and buy her HBP? If it turns out to be the wrong one, I'd be happy to exchange it for you.
Customer: You know, I don't think I like your attitude, missy. I'd like to talk to your manager. Where are your complaint forms?
Me: *smiles sweetly* I am the manager, sir. Do you need a pen?
ETA: You guys are awesome. I haven't been responding because I still had five hours left in my shift. But sneaking into the office to read your comments on my phone made the rest of the day awesome. Thank you! XD
Customer: But the seventh Harry Potter book came out a few years ago. I saw HBP yesterday.
Me: That was the movie, sir. The book it was based on came out before that.
Customer: No, I was here at the midnight party for the last book. I'm certain it was number seven. HBP has to be number eight.
Me: They're numbered on the side of the book, sir.
Customer: Well, it must be a printing error then. You should send them all back to the publisher.
Me: You said your daughter wanted the book for the Harry Potter movie you just saw, correct? Why don't you just go ahead and buy her HBP? If it turns out to be the wrong one, I'd be happy to exchange it for you.
Customer: You know, I don't think I like your attitude, missy. I'd like to talk to your manager. Where are your complaint forms?
Me: *smiles sweetly* I am the manager, sir. Do you need a pen?
ETA: You guys are awesome. I haven't been responding because I still had five hours left in my shift. But sneaking into the office to read your comments on my phone made the rest of the day awesome. Thank you! XD
no subject
Date: 2009-07-21 11:06 pm (UTC)no subject
Date: 2009-07-21 11:15 pm (UTC)Epic frickin' win. ;D
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Date: 2009-07-21 11:16 pm (UTC)no subject
Date: 2009-07-21 11:17 pm (UTC)Also: I sympathise. When the news broke about Beedle the Bard: "Where can I find the latest Rowling/Potter book?" And no amount of explaining about press releases, and repeating over and over that there was no more Harry Potter to come, would persuade people. They had to have HP8 there and then. Customers can be so...amusing.
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Date: 2009-07-22 05:13 am (UTC)Stupid customer stories can fill up any conversation lull pretty effectively.
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Date: 2009-07-21 11:18 pm (UTC)My goodness, if he knows more than you, then why is he asking for help?
DERP DERP
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Date: 2009-07-22 05:17 am (UTC)no subject
Date: 2009-07-21 11:24 pm (UTC)Omggggg XD WOW
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Date: 2009-07-21 11:25 pm (UTC)no subject
Date: 2009-07-21 11:27 pm (UTC)http://notalwaysright.com/
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Date: 2009-07-21 11:54 pm (UTC)(no subject)
From:(no subject)
From:no subject
Date: 2009-07-21 11:45 pm (UTC)But go you.
*smiles*
Date: 2009-07-22 12:15 am (UTC)*bats eyelashes*
oopsies.
:)
Re: *smiles*
From:Sorry Danielle
From:Re: Sorry Danielle
From:no subject
Date: 2009-07-21 11:51 pm (UTC)no subject
Date: 2009-07-21 11:51 pm (UTC)no subject
Date: 2009-07-21 11:56 pm (UTC)♥♥♥♥
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Date: 2009-07-21 11:56 pm (UTC)People are nuts! xD
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Date: 2009-07-21 11:57 pm (UTC)no subject
Date: 2009-07-22 03:50 am (UTC)I keel you!
no subject
Date: 2009-07-21 11:57 pm (UTC)and let me Sort 'customer' for you:
Muggle for insulting an established community member and having absolutely no canon knowledge.
no subject
Date: 2009-07-22 12:05 am (UTC)no subject
Date: 2009-07-22 12:16 am (UTC)(no subject)
From:(no subject)
From:Hell, Yeah!
Date: 2009-07-22 12:07 am (UTC)workmanage at a Borders and people were soooooooo stupid. I got cussed out once because just after DH came out this woman insisted that you could get all seven books in QP (trade paper) as a set. Um... no. I got called a bitch for it.Other non HP related stupid questions:
"Where does the alphabet go from here?"
Well, you're on 'M,' let's try... say...'N.'
"Are these books shelved by the authors first or last name?"
Let me take you to the Bob Section...
"I'm looking for a lesbian cookbook."
After what was apparently a strange look from me he sneered, "Lesbian. You know, that country next to Israel."
"
Re: Hell, Yeah!
Date: 2009-07-22 12:25 am (UTC)Re: Hell, Yeah!
From:Re: Hell, Yeah!
From:Re: Hell, Yeah!
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From:no subject
Date: 2009-07-22 12:15 am (UTC)Love you so much right now.
no subject
Date: 2009-07-22 12:26 am (UTC)no subject
Date: 2009-07-22 12:28 am (UTC)no subject
Date: 2009-07-22 01:04 am (UTC)no subject
Date: 2009-07-22 05:46 am (UTC)no subject
Date: 2009-07-22 01:30 am (UTC)no subject
Date: 2009-07-22 02:28 am (UTC)Thank you for sharing the story; this just brightened my day up~ :D
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Date: 2009-07-22 02:38 am (UTC)no subject
Date: 2009-07-22 02:45 am (UTC)